
How to Get Clients to Leave Reviews with SMS Texting
Follow the steps in this article to request customer reviews from your contacts via SMS text messaging. Its fast, easy, and effective!
In 1991, Congress pass the Telephone Consumer Protection Act (TCPA) as an amendment to the Communications Act of 1934. The purpose of the TCPA is to protect American consumers from telephone solicitation and telemarketers using automated phone equipment to place calls. As technology has progressed, the TCPA has been interpreted to apply to phone calls, text messages, fax communications, and prerecorded voice messages. Per the TCPA, companies must abide by Do Not Call Registry restrictions and obtain explicit consent (“opt in”) before contacting consumers.
Originally named the Cellular Telecommunications Industry Association at its founding in 1984, the CTIA is a wireless carrier trade organization created to regulate messaging content and frequency. The CTIA is a 501(c)(6) nonprofit organization that today represents both wireless carriers and companies that manufacture wireless products or provide wireless telephone and messaging services.
Additionally, the CTIA prohibits any objectionable content that includes bigotry, hatred, or any discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age. The CTIA also prohibits any messaging that advocates, promotes, or encourages violence against any government, group, organization, or individual or any instruction, information, or material assistance in causing or carrying out violence.
The CTIA prohibits “SPAM” messaging. According to the CTIA, SPAM includes products, services, or content commonly associated with unsolicited commercial messages, including but not limited to:
Follow the steps in this article to request customer reviews from your contacts via SMS text messaging. Its fast, easy, and effective!
There are so many differences between SMS and MMS, especially when you are using iZigg Mobile messaging. Learn about their unique differences and advantages through this article!