Messaging
How to Get Clients to Leave Reviews with SMS Texting
Follow the steps in this article to request customer reviews from your contacts via SMS text messaging. Its fast, easy, and effective!
November 12, 2021
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Boost Union Member Engagement with SMS
Union communications are mission critical! iZigg’s automated text messaging platform is the perfect way to engage members effectively, boost satisfaction, and streamline operations.
Your contacts respond to text messages 60x quicker and 7.5x more often than email messages. iZigg’s unique Smart Targeting tool helps you go beyond mass texting, to help you send messages that are relevant to each member’s own stated interests. Text messaging is also perfect for boosting re-enrollment by keeping members up-to-date on your union’s accomplishments, upcoming initiatives, and legal actions or negotiations.
Increase Union Event Attendance with Text Messaging
Your members lead active lives. Text messaging is especially effective at increasing participation in union online events, in-person meetings, marches, and pickets or strikes. With onboard automation tools, you can send automated reminders for events and union meetings across voice, email, text, and social media, all from one platform. Broadcasting across multiple platforms is vital to coordinating attendance at last-minute events.
Bolster Union Member Satisfaction with Texting
Studies show that many people would prefer to receive support via text message over staying on-hold with telephone support. iZigg can help text-enable your landline phone number, so that union members can ask questions without being put on hold waiting days for an email response. Two-way text support is also an effective tool for gathering feedback from members. You can send interactive text surveys and polls to your contacts to give stakeholders a voice in your union’s direction.
Improve Internal Efficiency with SMS Texting
iZigg can help you streamline operations and reduce staffing hour overage by automating time-consuming chores. Use iZigg automation tools to interact with subscribers using pre-scripted templates. Improve customer satisfaction with rapid responses to common inquiries, while freeing up your support staff to perform other tasks. With our productivity tools, your staff can handle multiple questions and issues at the same time without having to be stuck on the phone for an extended period of time.
These are just a few ways text messaging can help your union. We also offer consulting services and have an amazing support team ready to help. Email info@izigg.com to talk to one of our experts or schedule a demo today!
Messaging
Knowing When to Use SMS vs MMS
There are so many differences between SMS and MMS, especially when you are using iZigg Mobile messaging. Learn about their unique differences and advantages through this article!
November 12, 2021
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