4 Ways to Keep Your Union Strong with Texting

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Boost Union Member Engagement with SMS

Union communications are mission critical! iZigg’s automated text messaging platform is the perfect way to engage members effectively, boost satisfaction, and streamline operations.

Your contacts respond to text messages 60x quicker and 7.5x more often than email messages. iZigg’s unique Smart Targeting tool helps you go beyond mass texting, to help you send messages that are relevant to each member’s own stated interests. Text messaging is also perfect for boosting re-enrollment by keeping members up-to-date on your union’s accomplishments, upcoming initiatives, and legal actions or negotiations.

Increase Union Event Attendance with Text Messaging

Your members lead active lives. Text messaging is especially effective at increasing participation in union online events, in-person meetings, marches, and pickets or strikes. With onboard automation tools, you can send automated reminders for events and union meetings across voice, email, text, and social media, all from one platform. Broadcasting across multiple platforms is vital to coordinating attendance at last-minute events.

Bolster Union Member Satisfaction with Texting

Studies show that many people would prefer to receive support via text message over staying on-hold with telephone support. iZigg can help text-enable your landline phone number, so that union members can ask questions without being put on hold waiting days for an email response. Two-way text support is also an effective tool for gathering feedback from members. You can send interactive text surveys and polls to your contacts to give stakeholders a voice in your union’s direction.

Improve Internal Efficiency with SMS Texting

iZigg can help you streamline operations and reduce staffing hour overage by automating time-consuming chores. Use iZigg automation tools to interact with subscribers using pre-scripted templates. Improve customer satisfaction with rapid responses to common inquiries, while freeing up your support staff to perform other tasks. With our productivity tools, your staff can handle multiple questions and issues at the same time without having to be stuck on the phone for an extended period of time.

 

These are just a few ways text messaging can help your union. We also offer consulting services and have an amazing support team ready to help. Email info@izigg.com to talk to one of our experts or schedule a demo today!

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iZigg Training: Contact Source Reports

Learn where your contacts are coming from! The Contact Source Report helps you determine which contacts originated from keywords or online sign up pages, along with the number of opt-ins for each source.

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