
How to Get Clients to Leave Reviews with SMS Texting
Follow the steps in this article to request customer reviews from your contacts via SMS text messaging. Its fast, easy, and effective!
When a message is sent, the carriers will give us a response code to indicate whether it was successfully delivered to the device or failed. A failure response may include information about the reason; perhaps the device does not accept SMS/MMS from our system due to limitations from their carrier plan, the message was sent outside TCPA time restrictions, or the phone was out of service or out of area.
iZigg recommends periodically scrubbing your contact list by removing contacts that have failed three or more times in a row. This will reduce the number of credits you utilize for each sent message improving ROI and saving you money. It also provides more accurate reporting and visibility, allowing you to more easily see trends in message delivery and response.
To view and remove failed contacts from your iZigg Mobile Account:
Follow the steps in this article to request customer reviews from your contacts via SMS text messaging. Its fast, easy, and effective!
There are so many differences between SMS and MMS, especially when you are using iZigg Mobile messaging. Learn about their unique differences and advantages through this article!