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Healthcare & Clinics.

Being able to communicate with patients is the difference between good care and great care. That’s why up to two-thirds of medical offices have chosen texting as a vital part of their patient communication strategy for patient outreach and appointment reminders. In many cases, patients ask for text themselves, as an easier way to interact with their providers. iZigg’s SMS software allows medical offices to follow up with patients, send SMS appointment reminders, and automatically communicate with employees.

SMS Text Messaging

Text messaging is the most immediate and convenient form of communication. 98% of all text messages get read, offering unparalleled opportunity to send critical updates to your subscribers.

Multimedia Messaging

A picture is worth a thousand words! Multimedia Messaging Service (MMS) lets you send messages with pictures or videos to emphasize important messages, instructions, updates, or services.

Email Marketing

Use email alongside other channels to maximize your reach and enable you to cater to subscriber preferences. iZigg helps you maximize the benefits of email with smart targeting and automated engagement.

Voice Broadcast

iZigg’s voice broadcasting lets you connect with individuals or your entire audience with a pre-recorded phone call. Voice messaging lets you put a human touch to important alerts and reminders.

Do It All From One Dashboard

Communicate across platforms, with email, voice blasts, social media updates, and text alerts. Within a single intuitive platform, iZigg offers synced data, importing across channels, combined reports, and coordinated campaigns. You won’t get these benefits by using multiple products from multiple providers. Don’t enter or keep up with contact information twice in two different systems – get iZigg Mobile today! 

One Platform - Many Uses

Appointment Reminders

Texts are seen more frequently than email or voice messages, leading to fewer missed appointments.

Send Follow-Up Texts

Text automated follow-up messages that branch patients down different paths based on their treatment plan or previous responses.

Streamline Operations

Take pressure off your staff with open shift alerts, emergency updates, and automated patient check-ins.

Billing and Accounts

Improve account management and billing with automated texts including payment reminders and customer account alerts.

API Integrations

Integrate iZigg with your scheduling software to automatically send out appointment reminders and other follow-up texts.

Use Multiple Channels

Use email, text, and voice messaging blasts from iZigg to reach 100% of your patients across all communication channels.

Appointment Reminders

Texts are seen more frequently than email or voice messages, leading to fewer missed appointments.

Send Follow-Up Texts

Text automated follow-up messages that branch patients down different paths based on their treatment plan or previous responses.

Streamline Operations

Take pressure off your staff with open shift alerts, emergency updates, and automated patient check-ins.

Billing and Accounts

Improve account management and billing with automated texts including payment reminders and customer account alerts.

API Integrations

Integrate iZigg with your scheduling software to automatically send out appointment reminders and other follow-up texts.

Use Multiple Channels

Use email, text, and voice messaging blasts from iZigg to reach 100% of your patients across all communication channels.

Our Satisfied Clients

Classic City Orthodontics came to iZigg to improve customer engagement and add a personal touch to retainer and appointment reminders for their clients. Using iZigg SMS, the team began sending out reminders for orthodontic checkups, retainers, and elastics alongside friendly and personalized holiday messages with the tagline, "Keep that smile classic!"
Classic City Orthodontics
Athens, GA

Frequently asked questions

Disclaimer: Due to HIPAA regulations, medical offices need to use the utmost care when texting patients. Depending on the content, who the text message is being sent to, or the systems put in place to safeguard Protected Health Information (PHI), texting can be in compliance with HIPAA in some circumstances. Due to the privacy concerns regarding HIPPA, please ensure that the content you send does not violate the regulation. The Customer acknowledges and agrees that iZigg Mobile is merely a service provider and does not directly compose or send messages on the Customer’s behalf.

Consent to Receive Texts: iZigg requires subscribers (healthcare providers) to obtain consent specificall yfor text messages. This opt-in consent must include a description of the type of messages that will be sent and the approximate frequency of those messages, ie: “Patient consents to receive up to 3 messages per week including appointment reminders and account information.”).

 

Patient Consent to Include PHI. Remain HIPAA compliant by not including patient health information (PHI) in your messages. However, patients can still receive their medical information by text if they give your office express written consent. iZigg Mobile requires you to document consent and inform the patient that text messaging is not secure.

Informed Opt-Out: When a patient opts in to messaging, they should receive a welcome message including the option to “Reply STOP to opt-out.” This instruction is required by law and therefore must appear on every message. It is your responsibility to ensure that you are fully compliant, so please be sure to check all relevant industry and carrier regulations.

Start Your Free Trial!

Begin building your brand TODAY! Your free 10-day trial of iZigg omni-channel marketing service includes free phone support to walk you through setting up your account. No payment required!

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